Google Nest Community

Replacement parts for google doorbell (battery) non-existent

I have been given the run around by google support. I opened a request stating that I cannot find the thin metal piece that secures the battery doorbell to the mounting bracket ANYWHERE online. I had 2 conversations with a regular support specialist ...

Trying to reconnect my driveway camera after a power outage

Trying to reconnect my driveway camera 

Nest Cam outdoor

Hi, I have had a nest cam outdoor for a number of years. However, when I get a new wifi hub I have to take it off and add it on again. This time it is not letting me add it on. It is hardwired in so I do not have the capacity to connect it to my comp...

Battery Cam will not install on App

I have moved and tried to swap the cameras over to the new internet. I have removed the cameras and after 2, it will NOT install the other 3. I have tried dozens of times with no avail. Tried creating a new home, wont install there either. I have don...

Replacement magnetic base for Nest Camera

I need a replacement magnetic base for my Nest Cam Outdoor. I have seen other post here and then customer service will respond but then lock the thread when others also need that item. If Nest Aware is going to increase by 33% the least you can do is...

Notifications

I have 2 locations with 2 cameras each. I am subscribed to the regular Nest Aware. My issue is: Only one of my locations has the ability to choose People for Notifications, how can I get that ability for both locations? I can’t seem to find any infor...

Downloaded video sound does not synch with recording

Hello. I have video clips that will not play accurately (sound does not synch with the event....the sound is actually ahead of the clip by about 5 seconds). If I save it as Quicktime (instead of Mediaplayer), the video and sound is fine. The problem ...

my wife can get in camera but i can’t. im not sure what is going on and im not happy.

Nest Doorbell

Our door chimes are located midway between the Nest doorbell and a transformer for the doorbell in our garage. I installed my Nest Doorbell the first time years ago - no problems. We are trying to install a new set of chimes, but get a bussing/hummin...

Doorbell camera

My doorbell camera stopped working after getting a new router. I have tried so many things to correct this, but nothing is working. I need help.