nest cam wont connect

[Ed_Sparrius]

I had two "networks" set up in google home that I called Home and Home1.  The nest cam was connected to one and was working. All ard connected to the same network on my router.

I had  switched the nest cam off. I then deleted this "network". I then attempted to connect the nest cam to the 2nd network but it wont recognise the camera. No lights on the camera are on. The battery is full.

I am guessing I need to somehow get the nest cam to switch on for it to be found but dont know how if not connected to the Home app. 

[kabylewolf]

your best bet is to just grab your malfunctioning Nest Camera, and there's a reset button at the back that's a pinhole, push it down for 5 seconds and re-engage with it as if you're setting it up for the first time again. It should be able to detect your network then. 

I think it's probably just stuck trying to find it's previously configured network and isn't budging out of that loop. 
https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-cam-battery 

[Sophiek]

I’m having the same issue with a new camera. It is setting up in a new home but not registering in my existing home with another nest camera

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.