11-11-2022 01:19 PM
Typo entered on serial on nest outdoor cam and it will not allow me to enter correct info.
I've tried removing camera and reinstalling but it keeps defaulting to wrong serial that I entered. Help?
11-12-2022 06:48 AM
Just to check, you're using the Google Nest app, not the Google Home app? Try these steps:
If need, force close the Nest app first, then retry the steps above.
11-12-2022 03:59 PM
I have done all of above prior to posting. Camera has never worked.
Other one set up on 1st try. I think it is a defective camera.
Requesting replacement please!!
I am very frustrated.
11-12-2022 10:20 PM
Hi folks,
I appreciate your efforts here. Let’s get this sorted — a few questions: what’s the status light of your camera? How far is the camera from the router? What WiFi frequency band do you try to connect to (2.4 GHz or 5 GHz)? When did the issue start? Were there any changes to your Wi-Fi network? Also, how far have you gotten in pairing your camera?
Going over the steps here might help:
Let me know how it goes.
I appreciate the help here, davidking.
Thanks,
JT
11-16-2022 09:19 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
11-17-2022 09:59 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad