Cannot access my Nest App

[dignoffo]

I cannot access my nest app. I have reset my password and all other recommended troubleshooting steps.  Also cannot reach a human agent at Goggle after trying multiple published numbers.

[MplsCustomer]

@dignoffo 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)

5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[Lance_L]

Hi folks,

@dignoffo, thanks for reaching out to the Community. I wanted to check in and see if you’re still in need of any help. Have you had any chance to see MplsCustomer’s response above? If yes, how was it?

Also, if you're having issues with retrieving your password, we've got your back and can guide you.

• If you have a non-migrated Nest account, follow this guide to change or reset your Nest account password.
• On the other hand, if you have a migrated Google account, our friends at the Google Account Help Community are the perfect folks to help you with it.

Thanks for the help, MplsCustomer.

Regards,

Lance