Cannot connect nest doorbell to Google home

[aritraghosh]

I get an error "unable to start device pairing configuration not available" when I scan the QR code.

I am able to set it up on the nest app. I need it on nest to connect my nest mini to chime for the doorbell 

[gmelanymelissa]

Hi @aritraghosh, 

Thanks for posting here in the community. I'm sorry to hear you can't connect your Nest Doorbell through the Google Home app. Help's here!

To better understand the situation, I'd like to ask a few questions:

• What kind of Nest Doorbell do you have?
• Did you migrate your Nest account to a Google Account?
• How far have you gotten in pairing your Nest Doorbell?
• What’s the color of the LED status light?
• How far is the device from the router?

Keep me posted. 

Best regards,

Melany

[aritraghosh]

• Nest doorbell (wired)
• Nope
• I was able to set up the nest app 
• NA
• Pretty close

[gmelanymelissa]

Hi @aritraghosh, 

Thanks for the follow-up information. To get your Nest Doorbell working with your Nest Mini for doorbell chimes, you'll need to use the Google Home app. First, you'll need to migrate your Nest account to a Google account.

Try the steps here:

• Migrate your Nest account: This will allow you to manage everything seamlessly in the Google Home app. Follow these steps to Migrate your Nest account to a Google Account.
• Turn visitor announcements on: Once migrated, you can enable visitor announcements within the Google Home app to receive chime alerts on your Nest Mini. Follow these steps to get doorbell visitor announcements on your Nest Mini. 

Let me know if you have any other questions. 

Best regards, 

Melany