06-17-2024 04:56 AM
We have had some Google nest cameras for a few months now .. I tried to charge one tonight and the charge cable head snapped off inside the charge point on the camera
06-17-2024 06:18 AM
A Google Nest Community Specialist may reply here, asking you to fill out a form.
Or you could try contacting Support about a replacement:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.