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Connecting device

Josjewelry8
Community Member

I have tried several times to connect this to my home Wi-Fi in order to install

8 REPLIES 8

EdmondB
Community Specialist
Community Specialist

Hello Josjewelry8, 

Thanks for posting here in the community. I'd love to know more about this, and I have a few questions: What Google Nest device are you trying to connect or install? Which app are you using to connect it? If this is a Nest camera, what are the LED lights on it?

I look forward to your response.

Thanks.
Edmond

Nest camera…not near camera or that house (in FL) im in FL on 7/17. Can I do it from out of state? 

EmersonB
Community Specialist
Community Specialist

Hey Josjewelry8,

 

Thanks for getting back to us. You need to be in Florida when you set up your Nest Cameras because the devices should be on the same Wi-Fi network. Don't worry, I'll keep this thread open for a few more days while waiting for your update. Don't hesitate to post here if you have more questions in mind.

 

Best, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hey there,

I wanted to follow up and see if you are still in need of any help. How's it going with your Nest Camera? Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks, 
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Josjewelry8,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Regards,
Emerson

EdmondB
Community Specialist
Community Specialist

Hi Josjewelry8, 

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Best,
Edmond

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Josjewelry8, just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks for answering, Edmond.

Regards, 
Emerson

I still need help? I am in Illinois but the cameras are in FL. Need both cameras set up on 1 acct (currently paying $6) but wasn’t sure if I have to be “in FL” or. An do it from Illinois? I will be there 7/17/23 if I need to be in that Wi-Fi