Deleted video

[Teixjuan]

I need a video that was deleted, I paid 1 month but for some reason was deleted, there is anyway to recover my old video? Is very important

thx 

[SteveT1]

Hi there,

Sorry to hear about that. This may not be the answer you’re looking for, but once the video history has been deleted you won’t be able to recover it and we don’t keep backups.

Regards,

Steve

[SteveT1]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve