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Deurbel valt uit na aanbellen

Robw178
Community Member

Hallo, ik heb al geruime tijd problemen met de deurbel. Die valt helemaal uit na aanbellen, iedere keer weer op een ander moment. Ik zie dat meerdere hier last van hebben, ik kan niet vinden wat de oorzaak en oplossing hiervoor zijn?

Wie weet hier meer over?

1 REPLY 1

kcruzgonzalez
Community Specialist
Community Specialist

Hi Robw178,

 

Thank you for posting in the community. I'm sorry to hear that the Google Nest Doorbell turns off when someone rings the bell. Don't worry, I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

  • When did the issue start?
  • The issue only happens when someone touches the doorbell? 
  • What generation of doorbell do you have?
  • Is the device exposed to the weather?
  • Does the device get warm when this happens?

Let me know how it goes and keep me posted.

 

Regards,

Kevin