Don’t have a QR

[Thein03]

I have a google outdoor camera, we moved and I have a new Wi-fi system. I don’t have the QR code to reestablish my connection. My camera does not open and doesn’t have a base.  How to I get my new wi-fi connected?

[MplsCustomer]

@Thein03 

Our Google Nest Outdoor Cameras have the QR code printed on the back of the camera; the 6-character Setup Code (which can be used if you cannot scan the QR code) is printed above or below the QR code.

[djanse]

I you look closely at the bottom of the camera you will see I believe, 6 letters or combo letters and numbers. Use those to add instead of the QR code. You might need to zoom in using your phone to see them. When you get the part about scanning your code there is another option to choose to enter the code. 

[zoeuvre]

Hi Thein03, 
 

Thanks for reaching out to us. I have found a helpful guide for you to set up your Nest Cam Outdoor. 

Let me know if that helps. 
 

Thanks for your help, @MplsCustomer and @djanse. 

Best,

Zoe

[zoeuvre]

Hi there, 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
 

Thanks,

Zoe

[zoeuvre]

Hello folks, 

@Thein03, we haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe