cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Door bell delaminating

TxAg95
Community Member

My wired Nest Hello door bell cam is delaminating and it out of warranty.  Can I get a replacement?

3 REPLIES 3

JillG
Diamond Product Expert
Diamond Product Expert

Hi there,

I've seen others here in the community post about this issue. Unless the doorbell is under the warranty period, Nest doesn't seem to replace them. Couldn't hurt to contact them via chat or phone though.

Jill

Brad
Community Specialist
Community Specialist

Hey there,

 

I am so sorry to hear that your Nest Hello doorbell is peeling! I can imagine that has been quite frustrating to see. Unfortunately, because your device is out of warranty, it is not something that we will replace for you. My suggestion would be to check online, and see if you can purchase a used one, or you can pick up the Nest Doorbell (battery) as a replacement. 

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.