Doorbell (Battery) metal base plate replacement needed

[KatelynHynes14]

My metal base plate for my Doorbell (Battery) is warped and will not work. I’m unable to use the doorbell as the release button doesn’t sit in the hole correctly to turn the camera on. How can I get a metal base plate replacement?

[gmelanymelissa]

Hi @KatelynHynes14,

Thanks for posting here in the community. I'm sorry to hear your Metal Base Plate for your Nest Doorbell is warped. I'm happy to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Let me know if you have any other questions. 

Best regards,

Melany

[gmelanymelissa]

Hi there!

We received your form. I appreciate you taking the time to fill it out. Our team will reach out to you via email to further assist you.

Let me know if you have any questions.

Best regards,
Melany