Doorbell (Battery) not ringing to inside chime. Inside chime sounds continually.

[Mclaughg]

Installed the Nest Doorbell (battery) and noticed my doorbell wasn't getting power from transformer.

Reinstalled transformer and am now getting a green light and powered notification.  However, when I tap the additional wires to my indoor chime on the house, it constantly rings (electric/digital chime).

I then have to take off the wires going to the chime from the transformer to get it to turn off.

Voltage into transformer is 124VAC.  Voltage out is 17-18VAC.  Voltage at doorbell is 17-18VAC.  Voltage at chime (when plugged in) is 17-18VAC.

[MplsCustomer]

@Mclaughg 

Your doorbell chime may not be wired correctly.

Here is a link with just one sample wiring diagram for a doorbell:

https://www.edrawsoft.com/article/doorbell-wiring-diagram.html

[Brad]

Hi there, 

Thanks for bringing up the concern you're having. I would agree with MplsCustomer, it sounds like it may be wired incorrectly. You can check out this guide for more information. 

Best regards, 
Brad

[EmersonB]

Hello everyone,

@Mclaughg, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, Brad and MplsCustomer.
 
Regards,
Emerson

[Dan_A]

Hey there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Cheers,

Dan