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Doorbell Peeling

HRV_50
Community Member

Hello,

My doorbell front protection has started peeling off... 

IT looks terrible and is now getting in the way of the camera! I'm assuming this is why the new doorbells are in a new casing. How can this be resolved??

I also seem to be having an issue with delay of notifications to mobile devices - there is a long delay and sometimes the delivery drivers are already gone before I can action the ring... why is this?

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.