Doorbell assembly

[Kfla]

The doorbell cannot be removed from the bracket. I think I've mounted the bracket the wrong way. What can I do. Unable to charge the battery.

[EmersonB]

Hello Kfla,

Thanks for reaching out here in the Community. Watch our video clip about "How To Install Your Battery-Powered Nest Doorbell Wire-Free" and skip it to 3:35 to know how to properly remove it from its mount. For attaching it back, you may skip to 3:25.

Looking forward to your response.

Regards,

Emerson