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Doorbell battery battery drains Very fast

anthonygre
Community Member

Doorbell battery battery drains

Hello Everyone, I have a doorbell battery edition. I have wired it and it is getting 24 Volts of power but it seems to keep dying and not getting enough power to charge. Any recommendations

1 REPLY 1

Jeremyg
Community Specialist
Community Specialist

Hi @anthonygre ,

 

Thanks for reaching out to the community. I am sorry that you are having issues with your Doorbell, but no need to worry; help is here.

 

We appreciate all of your previous troubleshooting efforts to connect with our community. I need to know a few things about your Nest device in order to provide you with a better resolution.

 

  • Do you have a wired or a wireless setup?
  • Are you able to check the camera feed?
  • Did you receive any notification from the Google Home app?
  • Did you notice or experience any power outages recently?

 

 

I'll be waiting for your response; any additional details you can provide will be helpful.

 

Best regards,

 

Jeremy.