Hi lousy,
Thanks for your post in the community. I understand your Nest Doorbell is offline even though you aren't experiencing any Wi-Fi issues. No worries, I'm here to help!
To better assist you with accurate information, I’d like to confirm the following:
- What specific type of Nest Doorbell do you have? Here’s a helpful article about how to identify your doorbell model.
- When did the issue start?
- Are you getting any error messages in the app?
- Are you using the Google Home app or Nest app?
- How far is the doorbell from the router?
- What is the status LED light on your doorbell?
- Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the doorbell?
Keep me posted.
Best regards,
Melany
