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Doorbell connections issues / faceplate is cracking and peeling

BanannaMobbs
Community Member

It’s cracking and peeling. Ugly and I don’t think it’s been even a year. Also, router nearby and signal strength is full on, yet constant drop and having to open and reset. Very frustrating 

2 REPLIES 2

MelbaDT
Community Specialist
Community Specialist

Hey BanannaMobbs, 

 

Sorry to hear about your Nest Hello but thanks for reaching out. 

 

Could you provide a photo of the device showing the peeling portion? Also, when and where was it bought and what country are you in? I would be glad to check on it further. 

 

Best, 

Melba

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.