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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13603 Views
  • 0 replies
  • 5 kudos

I would like to monitor my camera output to detect a change

I am monitoring a status light with my Nest Cam and would like to get an alert if the light changes from off to on. I've tried several webpage monitoring programs (browser based) but few will let you login (which is essential to see your camera's fee...

wood by • Community Member
  • 251 Views
  • 0 replies
  • 0 kudos

Live video unavailable. Recordings ok

I migrated my best camera outdoor from the nest app to Google home. Whilst movement recognition etc is working fine, and I can see recorded snippets in the Google home app, live video feed is almost always unavailable. I hear audio for 10s or so then...

planetf1 by • Community Member
  • 783 Views
  • 5 replies
  • 0 kudos

Doorbell notifcations are delayed A LOT

Doorbell button pushed.But notifications that someone is at the front door via 3 phones can be delayed 10-15 minutes.Phones are at home on same Wi-Fi network. Both phones get delayed notification at the same time. There are not relevant issue categor...

Free Replacement Google Cam

I have 4 Nest dropcams at home and subscribe to Nest Aware. I just found out that Google will discontinue support service for Nest cameras next year and Google is offering free replacement and upgrade for these cameras to Google 2nd generation camera...

Indoor battery Camera doesn’t fit on camera stand

Just bought a Nest battery indoor/outdoor camera 2-pack and two separate Nest camera stands. One Camera fits onto one stand perfectly, while the other camera does not fit into the other stand. The charging prongs on the bottom of the cameras are diff...

dslatus by • Community Member
  • 528 Views
  • 3 replies
  • 0 kudos

Spade fork connector

I just recently tried connecting my battery doorbell using wires but it’s been months since I’ve bought my doorbell and i can’t find the connector for the back of the doorbell. I can’t find any online to replace.

Iso20 by • Community Member
  • 793 Views
  • 1 replies
  • 0 kudos

Gen 2 Doorbell continuously restarting during installation

Hi, I cant complete the set up process as the lights keep circling from flashing blue to white (then a single chime as if restarting) and it loops and loops. As a result I can only complete the set up as far as the connection to the wifi before the f...

shaneek by • Community Member
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! Can no longer view Nest cameras in Google Home app

I installed 3 indoor, 2nd gen, plugin cameras in June. They worked fine for a few months but no longer. That is, they no longer appear in the Google Home app but the cams display a solid green (i.e., everything is working normally). Not sure when I w...

atw by • Community Member
  • 638 Views
  • 2 replies
  • 0 kudos

nest aware question for 2 of my 9 cameras

i just had a problem with my router last night which was fixed, but today I just noticed that the 2 indoor cameras have no video or history. after looking at managing my nest aware acct both indoor cameras have no expiration date like the other seven...

carz4ever by • Community Member
  • 1169 Views
  • 10 replies
  • 0 kudos
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