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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

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Update Phone Number on Nest

I’m trying to log into my Nest App and it’s sending a code to an old number. I don’t have access to that number, I’m not going to ask the wireless provider for access and I don’t know why Nest doesn’t have another option. How do I get past this and I...

Ml111674 by • Community Member
  • 451 Views
  • 2 replies
  • 0 kudos

Dropcam Obsolence Customer Support

I have a Dropcam and was trying to get it replaced with the 50% discount code since it isn't on Nest Aware. It wasn't showing up in my cart, so this morning, I go to the live chat for help. I am transferred around to 5 different reps, since they need...

Indoor cameras

I updated my Google Home app and then noticed that it showed blocks for viewing my indoor cameras. When I open the google app, it shows the windows for the cameras but they are trying to connect but don't. Once in awhile one block will connect and sh...

Russ54 by • Community Member
  • 484 Views
  • 10 replies
  • 1 kudos

Nest no longer showing preview on outdoor cameras on iPhone

Hello, After a recent iPhone update, I have lost my notification previews for my Nest outdoor cameras through the Nest app. My indoor camera still will show a video preview for some reason. My outdoor cameras are only showing a picture now of the mov...

Pilwho21 by • Community Member
  • 495 Views
  • 8 replies
  • 1 kudos

Nest Aware subscription

Last night my Nest Hello doorbell camera was working just fine. About 11 last night, I heard a noise so I opened my app and boom! No Nest camera. I came to my laptop and again: no camera. This morning we re-installed the camera and doorbell and now m...

Deb8 by • Community Member
  • 1161 Views
  • 12 replies
  • 0 kudos

Google Nest Hello Doorbell Peeling!

As the title states my nest doorbell is peeling. it’s getting worse and worse. I would have expected better considering I paid nearly £200 for this. It looks tatty. It isn’t even in full sun for long periods of time and definitely not during hottest ...

TO GOOGLE Developers

Dear Google Nest Doorbell Software Developers,I am writing to request an update to the Google Nest doorbell iOS app to include more intensive tones for doorbell alerts. Currently, the app only has one "ding dong" sound which is not loud enough, even ...

jasonf by • Community Member
  • 219 Views
  • 4 replies
  • 1 kudos

New Flood light won’t connect to WIFI

Just bought a Nest Floodlight camera. I already had a nest thermostat. I can’t get the floodlight to connect to my wifi. Of course they say to move the router. That is not possible. Can I add a wifi extender. Any other suggestions???

Kpswvu by • Community Member
  • 300 Views
  • 4 replies
  • 0 kudos

Home app is broken after last update

Anyone know a fix for the home app not loading and disappearing almost instantly from the phone screen? Cannot view event footage at all after the last google play store home app update.

Anonymous by • Not applicable
  • 539 Views
  • 9 replies
  • 0 kudos
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