10-26-2023 03:11 PM
Hi there
Our doorbell came off the mount and doorbell camera lens has scratched 🙁
it’s under a year old - is there a way to get this fixed?
great product just gutted this has happened.
10-26-2023 03:33 PM
Hi Mlbmlbmlb,
Thanks for reaching out. We'd like to check for options. Please fill out this form and let me know once you're done.
Best,
Jenelyn
10-29-2023 12:46 PM
Hi Mlbmlbmlb,
I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.
Thanks,
Jenelyn
11-05-2023 10:56 AM
Hi Jen
Sorry, I’ve not heard back. Do you know when I might hear back please?
Thank you!
11-05-2023 02:10 PM
Hi there,
I'm sorry that it's taking too long. Unfortunately, we don't have a specific time frame to give. Once they review your case, they'll get in touch with you, as soon as they can.
Regards,
Jenelyn