01-15-2025 02:14 PM
Yesterday I noticed my camera would not show video after I charged it and put it back on the mount. Further inspection, I noticed the locking button will not come back out to lock the doorbell into the mount. Called customer service today and they said it's 2 years old, and out of warranty so they cannot replace or repair the doorbell. Anyone else have this experience bec it seems a little ridiculous that this expensive doorbell won't last 2 years.
Anyone also know of any tricks to get this button to depress to lock onto the mount for use ?
01-15-2025 02:45 PM
A few customers in this forum have reported using a little bit of WD-40 lubricant to get the mounting mechanism working again on their battery doorbell. We have only the older Google Nest Hello Wired doorbells, but there are quite a few posts in this forum about problems with the battery doorbell's mounting mechanism.