Doorbell nest camera

[LaToyaB]

I am having trouble with my live video 

please help

[MplsCustomer]

@LaToyaB 

If you want help from Google Nest Support, start with this link to contact them: https://support.google.com/googlenest/gethelp

[aatienza]

Hey LaToyaB,

I’m sorry you’re having trouble with this. No worries, we'll check this out. Are you getting any error message are you getting when you try accessing the live video? When did it start happening? Also, have you tried any troubleshooting steps to fix this?

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey LaToyaB,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey LaToyaB,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie