New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest App Video History Scrubbing black screen
Hi all,I have an issue with the Nest App since upgrading to the OnePlus Nord 2 last year, running Android 11.My previous OnePlus device didn't have this issue, and the issue is also not present on a Sony Android 9 device. The issue is that when scrub...
Nest doorbell
My wired doorbell camera is stuck in a negative hue. Like the colors are inverted to white, blue and black. Any ideas how to fix?
Nest Cameras continually spinning, freezing n will not run continuously.
Since Nest has merged with Google, I’m having problems with my outdoor cameras spinning, freezing n no continuous live security. I’ve troubleshooted, changed my WiFi to over 1,000 yet I keep getting messages that WiFi speed not enough. Had Cable Comp...
Cam history
The cam is working but I'm not getting any video history events like my other cams.
Google Home family members can't access Google Nest Wired Doorbell
I have a Google Nest Wired Doorbell and migrated my Nest account to Google Home. I added family members to Google Home. The family members cannot access Nest Doorbell - it shows the Nest Doorbell is offline. However, it is not offline - I can see it ...
Doorbell stopped notifications except when button is pushed
Doorbell doesn’t send notifications unless button is pushed. Deleted app and reinstalled but didn’t fix.
Resolved! Camera going offline after power outages part 2
Camera going offline after power outages....old cameras do not have this issue. Newer cameras do! Could be a hardware issue since they are on the same software! Google what are you doing about it!? Why did you lock the other thread about this so we c...
Suggestion - Don't count lighting changes as motion
My wired Nest Hello doorbell frequently notifies me of "motion" which is actually just a change in lighting conditions. As cloud cover changes, or exterior lights come on/go off, the Nest infrastructure will often "detect" motion. These are basically...
Google nest cam history disappeared
Hi there, so my subscription hasn’t ended yet and I noticed all my video history disappeared. I was wondering if I can still get them back? Thank you
Resolved! Nest Aware does not work with Nest battery doorbell
The Nest Aware subscription, $60 a year does not work in Google Home app. The Nest doorbell battery does not work with the Nest app, As a result you cannot see event history after 3 hours. This Nest Aware subscription is supposed to allow 30 days of ...
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