New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
2nd gen wired cameras no longer stream to Chromecast and lose more Nest functionality
I am baffled to learn that you can no longer stream the latest 2nd gen wire cameras like you could with past generations of Nest cameras. Not only that, but you lose functionality because you can't add the latest cameras to the Nest app and need to s...
Subscription
I noticed my camera only shows so many hours stored and that’s itdo I need a subscription to store data
Resolved! Google and Nest aware
Hi - on my Cameras in my house in UK I can see the camera's on my Nest App, I’ve just set up a camera in my house in France and I cannot see how to add that to my Nest app and can only use through the Google home app. How do I add it to my Nest app?
Need replacement mount
Hi, I need a replacement magnetic mount for my camera. I tried the chat and it was really unhelpful. I can't understand why it's so hard to get a replacement (even when I'm willing to pay) for an over $100 camera. It’s really kind of crazy that the o...
Incomplete camera history at night
Hello, I am unable to view a complete history in the Google home app. I have a Nest Aware Plus subscription and the indoor camera I use in the Nest App doesn't have any issue.The issue seems to be isolated to the Google Home app and/or the outdoor, w...
Nest cam
Does anybody actually know how to set up home and away routines? I have 3 nest cam battery. 5 lights. 2 nest audio speaker. Me and my girlfriend have turned on presence sense. Location services. Both have own accounts.
Parts Replacement for Nest Doorbell Battery
I got a Nest Doorbell Battery recently but I am having trouble with it. It keeps saying that the doorbell is not mounted. I'm looking to find a replacement set online, but I can't find a kit with all accessories to mount the doorbell to see if the mo...
Nest Cam with floodlight mounting bracket
I received a preinstalled Nest Cam with Floodlight but it did not come with the mounting plate/bracket. I have tried Google Support and they said the part is not available separately and via Google search....nothing comes up where to purchase only th...
Nee Nest Cam Issue
Here we go again. After Android's system update a few days ago, all of my cams (inside & out) now have less vivid viewing. While I scroll, they are quite clear -like before- but when I view live they're much lighter with less clarity. Uninstalling an...
Contacting nest rep for support
I never seen anything like this. I had a nest installed by a professional yesterday. Set the temp for nighttime and in the morning it was 7 degrees off. I cannot reach anyone for help on my new nest thermostats!
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