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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Google cameras on ADT app

We recently had ADT install google cameras with our alarm. I have connected the two systems- I can see my alarm on google home, but I can’t see my cameras on ADT control app. Do the cameras appear on ADT control app or do I have to view them through ...

CV3 by • Community Member
  • 2206 Views
  • 7 replies
  • 1 kudos

google nest cam (battery) - extending power cable

Hi, can I use a USB extension cable to extend the nest charge cable. I would like use the nest charge cable to keep the camera powered all the time, but need to extend it. Not sure if I can use any USB extension cable.thanks

Googgle battery doorbell

Hello I recently set up a battery google doorbell for my parents which failed so I backed it to the supplier who issued another one. The problem I have is the new one doesn't connect to nest hub to show someone approaching the door.Is this supposed t...

Nest Cameras constantly disconnecting

I must say that I've been using Nest products for almost ten years now. We have 8 cameras throughout our home and business, 10 smoke Nest smoke detectors, door bell, and various door sensors (I forget the name to be honest).I'm just sharing my part o...

Nest Doorbell Wired Gen 2nd Can't Connect to Google Home App

Hello,Still try to set up the doorbell, and have the following problems:1. The status light was turned blue and flashing, and each step looked good until the last step (I guess?) of downloading the software (always downloaded 0% ). Is that caused by ...

Ryan88 by • Community Member
  • 673 Views
  • 3 replies
  • 0 kudos

Google Nest Cam W/Floodlight

I just realized the new cameras do not support the Nest app which is frustrating because my whole house is connected to the app. I wanted to use the Nest floodlight but am rethinking it now. Has anyone used a separate motion activated light with the ...

Odis88 by • Community Member
  • 588 Views
  • 3 replies
  • 0 kudos

Resolved! Indoor nest camera

My indoor nest camera works great. Is there any way cameras can go back more than a month for video?

GaySmith by • Community Member
  • 1297 Views
  • 6 replies
  • 0 kudos

Peeling Nest Doorbell Wired

My Nest Hello Wired Doorbell has begun peelingit also stops functioning when a guest presses the chime button; lose connectivity, no chime, or alert for a few seconds to a minuteI've also reset the doorbell and loss of connectivity still occurs when ...

Google Home Mini Theme

I have an older Nest wired doorbell camera synced to a Google Home Mini. I recently changed my doorbell theme to Thanksgiving theme but hate it and want to change it back but can’t navigate to where this takes place.

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