12-03-2021 09:02 AM
My wired doorbell stopped working on Wednesday. I've tested the power with a meter and there is DC power as expected but there's no blue light on the doorbell.
01-26-2022 10:44 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
01-26-2022 10:52 AM
I had to throw the device in the bin and get a new doorbell. I'm very disappointed.
01-27-2022 10:39 AM
Hi @garand,
We're very sorry to hear this. We'd love to know what happened and what troubleshooting steps you attempted. Let us know when you can.
Thank you,
James
02-25-2022 09:01 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
03-01-2022 10:02 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.