cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Doorbell not working

garand
Community Member

My wired doorbell stopped working on Wednesday.  I've tested the power with a meter and there is DC power as expected but there's no blue light on the doorbell.

5 REPLIES 5

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

garand
Community Member

I had to throw the device in the bin and get a new doorbell.  I'm very disappointed.

James
Community Specialist
Community Specialist

Hi @garand,

We're very sorry to hear this. We'd love to know what happened and what troubleshooting steps you attempted. Let us know when you can.

Thank you,

James

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.