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Doorbell notifcations are delayed A LOT

nestisreallybad
Community Member

 

Doorbell button pushed.

But notifications that someone is at the front door via 3 phones can be delayed 10-15 minutes.

Phones are at home on same Wi-Fi network. Both phones get delayed notification at the same time.

 

There are not relevant issue categories to files this under

3 REPLIES 3

ThadSwarfburn
Community Member

I just solved this the other day by disabling IPV6 on my router. This has been plaguing me for four years with three different security systems. Also, now all our other apps that refused to work unless we turned wifi off now work. Hope this helps

It is disabled on my router that is daisy chained to my ISP router. I'll have to see if there is anything else to disable on that side. Thank you for the input! 

Hello everyone,

@nestisreallybad, thanks for reaching out here in the Community. Aside from what was shared above, you may also try restarting your Nest Doorbell and Wi-Fi router to refresh their connection to the Nest servers.

Let us know how it goes.

I appreciate your help, ThadSwarfburn.

Regards,
Emerson