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Doorbell speaker not working

Kimmy
Community Member

Doorbell speaker extremely faint with responding via Samsung or iPhone. Only clear with the hub. 

Another whole thread about this was posted and then locked by the "community specialist" with no update or solution. Here's hoping we get a solution on this post 

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-doorbell-battery-speaker-volume-wi...

6 REPLIES 6

Ashepherdson
Platinum Product Expert
Platinum Product Expert

From taking a look at the closed thread it seems that it's a device specific issue relating to the mic sensitivity on the phone's.  Can you raise the mic sensitivity on your iPhone and test?  

Unfortunately raising it has no effect on the Samsung or the iPhone. Doorbell has also been resetted 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from Ashepherdson. Shoutout and huge thank you to Ashepherdson for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

SagarPatel16
Community Member

I just purchased Nest doorbell  (battery) 2 days ago and noticed today that my voice is not heard on the doorbell. I use Live option on Google Home app on my iPhone 12 pro max and no way I can fix it. It looks like lot of other people having same issue. 

Any fix please? What's the point of buying two-way talk camera when you can not reply anything from phone? 

SagarPatel16
Community Member

Update: I uninstall the Google Home app from my iPhone and reinstalled it and allow all the notification, camera and microphone permissions again and it fixed my problem I mentioned in my comment above.