04-26-2022 12:49 AM
I replaced my wifi modem and now my doorbell can’t connect.
I’ve set up a new home, rebooted the doorbell, switched everything off and on again. It’s just getting stuck connecting to a joining device.
Any ideas would be appreciated
05-02-2022 09:41 AM - edited 05-02-2022 09:41 AM
Nest Doorbell (battery) is managed in the Google Home app. In the Home app, Wi-Fi information for cameras and doorbells can’t be updated unfortunately, so you’ll need to factory reset your doorbell and set it up again in the app. In most cases, you’ll remove your device from the app and add it back.
Important:
05-02-2022 01:58 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
Thanks @David_K for your help!
05-05-2022 02:15 PM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad