Doorbell

[momg79]

Hi, I’m having an issue with the doorbell pic having a pink/purple hue. I’ve restarted several times. It’s under and eave. Nothing helps. Also mine is also peeling. Could anyone help please?

[aatienza]

Hey momg79,

Thanks for posting here in the Google Nest Community.

Sorry to hear you're having an issue with your Nest Doorbell. Try these steps and let us know how it goes.

1. If the Night Vision settings are on Auto, switch it to Manual. Then, manually toggle the setting on and off. Observe the feed to check if the pink or purple tint goes away when you toggle the Night Vision settings off.
2. Unplug the camera from the power source, wait for 30 seconds, and plug the camera back in. If you have a Nest Doorbell (battery), you must also restart your doorbell.
3. Ensure the camera is installed in a supported location and not in an area prone to overheat or direct sunlight.

• Overheating can cause issues with video feed quality. You may try moving the camera from a warm location to a cooler area to help resolve the issue.

4. Unplug the camera from its power source and reposition it after it’s had sufficient time to cool.

Thanks,

Archie

[SteveT1]

Hi folks,

I appreciate the help @archie. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve