Error message View Clips section

[Luxer]

We are seeing error (429 Too Many Requests) when looking at clips or the error message will say server or network failed.

[MrVacca]

You might want to try a soft restart to the device, or even the wifi network if necessary. 

[guardiangell]

The same thing is happening to me for the past week. 

[guardiangell · Accepted solution]

Hi, I just figured it out (I think). It is because I have other devices showing the live stream of my nest cams.  When I closed them all, I was able to view my videos. Hope this helps.

[Luxer]

I still have some cameras that are having the same issue , roughly only 55% of my camera feeds work right now.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

P.S Thanks for your help, MrVacca!

[Luxer]

Yes we are still seeing the issue with several devices is several locations 

[Brad]

Hey there,

I would suggest restarting the device before and after you close them out. Try that again a few times as I have seen this to work. As for a real fix, we are still looking into this issue.

Best Regards,

Brad.

[Leaf]

I am getting the same issue.  All devices have been closed. That didn't work.  What can I do?