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Error message View Clips section

Luxer
Community Member

We are seeing error (429 Too Many Requests) when looking at clips or the error message will say server or network failed.

1 ACCEPTED SOLUTION

guardiangell
Community Member

Hi, I just figured it out (I think). It is because I have other devices showing the live stream of my nest cams.  When I closed them all, I was able to view my videos. Hope this helps.

View solution in original post

8 REPLIES 8

MrVacca
Silver Product Expert
Silver Product Expert

You might want to try a soft restart to the device, or even the wifi network if necessary. 

guardiangell
Community Member

The same thing is happening to me for the past week. 

guardiangell
Community Member

Hi, I just figured it out (I think). It is because I have other devices showing the live stream of my nest cams.  When I closed them all, I was able to view my videos. Hope this helps.

I still have some cameras that are having the same issue , roughly only 55% of my camera feeds work right now.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

 

P.S Thanks for your help, MrVacca!

Luxer
Community Member

Yes we are still seeing the issue with several devices is several locations 

Brad
Community Specialist
Community Specialist

Hey there,

 

I would suggest restarting the device before and after you close them out. Try that again a few times as I have seen this to work. As for a real fix, we are still looking into this issue.

 

Best Regards,

Brad.

Leaf
Community Member

I am getting the same issue.  All devices have been closed. That didn't work.  What can I do?