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Familiar face detection incorrectly assigning similar faces

JamesTa
Community Member

Hello,

Is there any way other than deleting a face from familiar face detection, when it incorrectly assigns a face to the wrong person? I only get an option to delete the face entirely from the incorrect person. There is no option to move a face to either another person or create a new person.

6 REPLIES 6

Rubes
Bronze
Bronze

Only options are to delete a face or mark it as “not a person”. Super limited!

Brad
Community Specialist
Community Specialist

Hi there,

 

@Rubes is correct, there is no other option to do this besides marking them as not the right person. Anyway, I am checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

QuiteContrary99
Community Member

This sucks because no matter how many times I delete my son’s face from my daughters images, it always thinks he’s her. I never even thought they looked alike!

I kept deleting him anyway and eventually he became a new person! Yippee. The good news is I know not to trust that it’s really who it says it is unless I saw them myself.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.