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Familiar face notification preferences

Community Member

I have had a Nest Hello doorbell camera for several years, and it does a good enough job detecting familiar faces. But there's one missing feature that would be a HUGE improvement to the overall experience. 

Let me turn off notifications for people in my familiar faces database. 

I want to know if my camera sees someone it doesn't recognize. On the flip side, I do not want to know when my camera sees me or my family members as we go about our lives at home. Please, Google, I implore you, let us choose to only be notified when the camera doesn't recognize a person. 


Community Specialist
Community Specialist

Hey whizbanger,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.