12-09-2023 01:44 PM
I have the first Gen nest doorbell wired. It was working fine and then showed its offline. I looked at it and it's fast blinking green. WiFi connection is good. There's power in the wires that go into it. I did a restart via the single pin, and it worked again for a few days, and then went back to not functioning, and fast blinking green. I've tried the restart multiple times and it goes straight back to fast blinking green. Same with a factory reset. I had an electrician come and evaluate the area which supply it, and everything is fine. What to do now?
12-09-2023 02:46 PM
You might have to try contacting Support, using the link and instructions in this post:
Google Nest does NOT list a flashing green light as one of the lights a Nest Hello Doorbell can exhibit:
12-13-2023 02:57 PM
Hi folks,
@harryaiims, thanks for posting here in the Community. To know more about this issue, I’d like to confirm, how did you perform the restart and reset? Try recording a short video clip showing the fast flashing green light and share it here.
Looking forward to your response.
I appreciate your response, MplsCustomer.
Regards,
Emerson