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Fast flashing green light - nest doorbell wired

harryaiims
Community Member

I have the first Gen nest doorbell wired. It was working fine and then showed its offline. I looked at it and it's fast blinking green. WiFi connection is good. There's power in the wires that go into it. I did a restart via the single pin, and it worked again for a few days, and then went back to not functioning, and fast blinking green. I've tried the restart multiple times and it goes straight back to fast blinking green. Same with a factory reset. I had an electrician come and evaluate the area which supply it, and everything is fine. What to do now?

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@harryaiims 

You might have to try contacting Support, using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

Google Nest does NOT list a flashing green light as one of the lights a Nest Hello Doorbell can exhibit:

https://support.google.com/googlenest/answer/9268073?hl=en-AU&sjid=18323232419616212600-NC#zippy=%2C...

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@harryaiims, thanks for posting here in the Community. To know more about this issue, I’d like to confirm, how did you perform the restart and reset? Try recording a short video clip showing the fast flashing green light and share it here.

 

Looking forward to your response.

 

I appreciate your response, MplsCustomer.

 

Regards,

Emerson