03-14-2022 03:33 PM
As per staff member Brad's comment "If you're still experiencing problems, feel free to start a new thread and we'll be happy to help."
We still have this problem:
Cameras allow you to select between notifications for people, any other movement and/or sounds. Considering Nest has familiar face functionality I'd appreciate more granular options with people notifications. At the very least it would be the ability to switch off notifications if the camera sees a family member, but could extend to on/off notifications for each familiar face. Essentially, I very much want to receive a notification if a stranger is creeping up my garden in the dead of night; I would also rather not receive 14 notifications as my girlfriend walks in and out of the house while gardening.
Google Staff: Please do not close or lock this case
03-17-2022 08:11 PM
It’s all or nothing with familiar or unfamiliar faces
05-06-2022 12:07 AM
Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as
many details as possible so that others can lend a hand.
Thanks,
Archie
03-21-2022 11:16 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.