Hi JeffAtlas, As best I can remember the PERSON option is on there if you have the Nest Aware subscription activated. You typically get a 30 day free trial of it so maybe that has run out. Also, I think you have opt-in even for the free trial. You can check this by going into the google home app at the top level where you can see all the catagories and selection the GEAR (settings) icon. Scroll down and select NEST AWARE. It will tell you if you have it or not. There are (2) levels. Nest Aware and Nest Aware Plus.