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Find MAC Address of Nest Cameras

PeterZ
Community Member

Is there any way to find the MAC address of a Nest Indoor camera in the Google Home application?

 

In the old Nest application, I could view the technical information of a camera and it would give me the IP address and MAC address. In the Google Home app, I only see a serial number and a Device ID.

 

Has the IP address and MAC address information been removed in the Google Home app? If so, why? Because the cameras are wireless, I can't get the MAC address from a switch port like I could for a wired device. 

9 REPLIES 9

Obiwan
Community Member

Trying to find the same thing in the app, but it’s leading nowhere.  The app technical info even shows the wrong IP address.   Not sure why google makes something that should be so easy a pain in the arse

PeterZ
Community Member

Thanks - I'm glad it's not just me 🙂

Seemed to work fine in the Nest app, but it is completely missing in the Google Home app. 

I wonder if you can extract the MAC address somehow from the QR code?

Obiwan
Community Member
I'm going to just turn off / on one camera at a time.    Once you know the IP address, you can issue the command  arp -a from a windows or unix command line to map the IP to MAC address....   Good Luck!
 

PeterZ
Community Member

Thanks. I'll probably end up doing the same. Only problem is I have 25 plus cameras, and some of them have battery backup (Outdoor models). Going to be painful. Thanks for replying. 

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

 

Best Regards, 

Brad.

aatienza
Community Specialist
Community Specialist

Hey folks,

 

How's it going with your Nest camera? Do you still need our help? If so, check out this link for additional help.

 

Thanks,

Archie

PeterZ
Community Member

The only solution was to manually power off all 25 cameras and then power them up one at a time. Why don't you expose the MAC address in the Home application like you do in the Nest application?

aatienza
Community Specialist
Community Specialist

Hey PeterZ,

 

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey PeterZ,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie