Floodlights not turning on at all.

[Vega]

My camera works fine but the lights no longer turn on. Not through the Home App, not through Google assistant, nore motion senser. I've tried resetting on the back of the cam and still not working. I've only had it for a week and had no issues until tonight. Is this common? How do I fix this? 

[aatienza]

Hey Vega,

Thanks for posting here in the Google Nest Community.

I’m sorry you’re having trouble with this. No worries, we'll check this out. Could you tell us the status light of your Nest Cam with floodlight? When did it start happening? Also, did you make any changes with it? Keep us posted.

Thanks,

Archie

[aatienza]

Hey Vega,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve

[ErinJH]

Same problem here too!!