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Forgot my old log in an password

Doreencaires195
Community Member

Forgot old acct info 

4 REPLIES 4

Phizzj
Community Member

Forgot my  password

Jeff
Community Specialist
Community Specialist

Hey, Doreencaires195 and Phizzj.

Sorry to hear about your password issues. It can be frustrating not to be able to access your accounts. There is a way to reset your passwords in the even if you forgot how to log in. The process depends on if it's your Google account or Nest account. I'm including the instructions below.

Hopefully that helps you get back into your accounts. If you still have issues, please let me know. Thanks.

Jeff
Community Specialist
Community Specialist

Hi, all.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks