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Frayed power cord

Matthew_96
Community Member

I noticed the other day that the power cord on my indoor nest cam has started to fray. It’s been in the same spot since I brought it and never moves. Wires are visible which has made me think it is unsafe so I’ve had to unplug it. The warrantee ended in June which isn’t a massive issue. I’m just worried that the power cord doesn’t look like it is replaceable. Has anyone had this issue and please don’t tell me I have to buy a whole new camera because my cord has randomly started to fray. 

2 REPLIES 2

Lance_L
Community Specialist
Community Specialist

Hello Matthew_96,

 

Thanks for reaching out to the Community. I'd like to take a look at this for you. Please fill out this form with all the needed information, then let me know once you're done.

 

Best,

Lance

Lance_L
Community Specialist
Community Specialist

Hey Matthew_96,

 

We haven’t seen your form submission come through; were you able to access it alright? Let us know if you’re running into trouble or still need our help.

 

Regards,

Lance