09-09-2023 05:01 AM
I noticed the other day that the power cord on my indoor nest cam has started to fray. It’s been in the same spot since I brought it and never moves. Wires are visible which has made me think it is unsafe so I’ve had to unplug it. The warrantee ended in June which isn’t a massive issue. I’m just worried that the power cord doesn’t look like it is replaceable. Has anyone had this issue and please don’t tell me I have to buy a whole new camera because my cord has randomly started to fray.
09-11-2023 02:03 PM
Hello Matthew_96,
Thanks for reaching out to the Community. I'd like to take a look at this for you. Please fill out this form with all the needed information, then let me know once you're done.
Best,
Lance
09-13-2023 02:13 PM
Hey Matthew_96,
We haven’t seen your form submission come through; were you able to access it alright? Let us know if you’re running into trouble or still need our help.
Regards,
Lance