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Gen2 Nest Cams are not Compatible with the Google Nest App???????

hotsprings1234
Community Member

‎12-06-2023 05:06 PM

Perhaps I am late to the party, but whoever decided it was a good idea to take a great camera from ease of installation to ease of quickly viewing all cameras at once in the handy Google Nest App should be fired.

The Google Home App is trash and does not even come close to providing the same quality of life user experience the Google Nest App does.

You just lost a customer for cameras as I just sent back 650.00 dollars worth of hardware today after learning this tragic mistake by Google.

What is going on in Mountain View?

 

PS. I do not need help with questions, setup, or any apologies...I have read the canned responses from other posts.

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EmersonB
Community Specialist
Community Specialist

‎12-09-2023 02:36 PM

Hello hotsprings1234,

 

Thanks for reaching out here in the Community. We know where you're coming from. We're always striving to improve our services and your insights are invaluable. If there's anything we can do to make it up to you or address any concerns you might have, please don't hesitate to let us know. We're here to listen and help in any way we can.


Regards,

Emerson

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