03-05-2026 05:11 PM
I replaced my router. Everything wifi has reconnected with minimal pain except for the Google Doorbell.
I think the doorbell is connected, except I see no video. Every solution I have found tells me to select the 'settings' Gear Icon before the next step...but... There is no Gear Icon, neither in the Google Home App nor Web.
I have performed all other router, phone and doorbell power off/on procedures. I removed and reinstalled the app, but that doesn't expalin why i don't see it on the 'Home' web.
Do not get any alerts when someone is at the door, nor a notification on my phone, however the doorbell inside the house rings when the button is pressed.
Is there a way to verify the doorbell is connected to the new router and forget the old one. I tried removing the doorbell device and reintalling, I have no idea if it worked, all indications did not change.
Any solutions?
Thank you!
03-06-2026 04:55 AM
Hi @mindcell
Try these steps:
How to: Change camera or doorbell Wi-Fi network - Google Nest Community