Google Cam notifications

[ARTISTCORP]

I don’t receive notifications from my camera in the google home app. I’ve reinstalled the app, turned my off on/off based on the previous tread comment, and I did a factory reset on my phone setting, but still, nothing; my wife, however receive these in her phone and our settings are the same. 

[SteveT1]

Hi there,

Thanks for reaching out. Let's check on this further. A few questions: what type of Nest camera do you have? What type of phone are you using? Is this happening to multiple cameras?

Regards,

Steve

[ARTISTCORP]

Yes it’s happening to multiple camera. I have the google nest cam (outdoor or indoor). I also have a nest IQ camera and the nest door bell. I get the IQ and door notifications on my nest app but nothing on the google app. I have a iPhone 12

[Brad]

@ARTISTCORP

Have you migrated your account from Nest to Google Home yet? If not, that could be why you can't view them in the Google Home App.

Best regards,

Brad. 

[ARTISTCORP]

Yea, I migrated them. I can see them in the apps. I just don’t get the notifications

[Brad]

@ARTISTCORP

Please wait for an update to the app. This is a known issue. I do not have any form of ETA to provide.

Best regards,

Brad.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

[ARTISTCORP]

Still having the same issues. The last comment said to wait for the app next update. 

[Brad]

Hey Folks.

No update at this time, wait for an update to the app. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.