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Google Cameras Cannot Connect

ttking0704
Community Member

I recently transitioned to a new internet provider and had to remove my Google Nest Camera from Google Home so I can reconnect it with the new internet router. However, every time I go through the connection process in the Google Home app it says the following message:

"Something went wrong"

Try connecting again. If that doesn't work, try rebooting your device or turning your phone's airplane mode on and off before trying again.

I have tried everything listed, to include resetting the nest camera with no change. Can someone please assist in additional troubleshooting. Thank you. 

3 REPLIES 3

Ytrayte2
Community Member

I had my cell phone repaired can’t get int home Guillermo app to connect to my cameras 

Need help

Can I talk to live person