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Google Doorbell not working with Samsung Fridge

Ayodeevah
Community Member

Google Doorbell not working with Samsung Fridge

2 REPLIES 2

Ayodeevah
Community Member

Is anyone having an issue when the doorbell is pressed, Smart things registers that someone is at the door and sends notification but no image or live video is played on the fridge screen?

chaconmorales
Community Specialist
Community Specialist

Hi @Ayodeevah,

 

Thanks for reaching out to the Community. I am sorry to hear that you are having issues with your Nest Doorbell and its connection to your fridge. I’d be happy to help you with that. Let’s check it out.

Possible Causes:

  • Limited Integration: While both Google and Samsung are major players in the smart home market, their integration for these specific devices seems limited.
  • Platform Differences: Samsung might use different underlying platforms for communication between their devices, making direct integration challenging.

Basic checks:

  • Google Home App: If the App can be installed in the fridge, you might be able to use it, if you are in the same home structure as if it was a Google Nest Hub. You can still view the Nest doorbell feed and receive notifications on your phone or tablet through the Google Home app.
  • Alternative Smart Fridge: If viewing the doorbell feed directly on the fridge is crucial, consider researching smart fridge models with known compatibility with Nest doorbells (although these might be limited).

Additional Tips:

  • Contact Support: While the current situation might not be ideal, you can reach out to Samsung Support to inquire about any future plans for improved integration between their products and Google Nest. They can provide more specific troubleshooting steps based on your device model.

You can also check the following details to Get doorbell visitor announcements on a speaker or display or the following guide to Connect third-party smart home devices in the Google Home app.

Let me know if you need further assistance.

 

Best,

Mario