Google Floodlight Camera Integration with Smartthings

[BobPomona]

I installed and am operating the floodlight camera on Google home but would also like to integrate it into my Smartthings app. When I tried to add a device on Smartthings, I could find a Nest Floodlight Camera but after selecting it I get a message telling "Can't find a device to link to Samsun SmartThings". As I said earlier, the camera is working, I can see it stream on Google home. How do I get it to work with SmartThings?

[Brad]

Hey there,

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Best regards,

Brad

[Bobj10]

Brad,

I think there is an issue with new Nest products integrating with Smartthings app. The restart did not solve the issue. My next step is to contact Smartthings and see if they can help.

[aatienza]

Hey Bobj10,

Understood — let us know how it goes.

Thanks,

Archie

[aatienza]

Hey Bobj10,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey Bobj10,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[aatienza]

Hey BobPomona,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

I appreciate the help, Brad.

Thanks,

Archie