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Google Home App's "Full History" isn't sorting by most recent.

Ramalamading
Community Member

I have a 60-day event history on my Nest account, and in the Home App, when I try to view my home's "Full History" (e.g., to see recent camera events), it's loading ALL events from the last 60 Days and showing the OLDEST first. I then have to scroll up, endlessly, to reach the top, to see important recent events.

This is bizarre behavior. It should show the RECENT events first, as those are the ones people are almost-certainly trying to watch.

Is there any way to fix this this wrong default sorting order?

1 Recommended Answer

On my Samsung S20, it *starts* at the most recent even, but within 2 seconds, it automatically reloads and moves to the very bottom (which shows events from 60 days), and I'm forced to scroll and scroll back up to the top, to see the recent events.

So, this looks like it's a bug in the Android version's UI.

Interestingly, I'm able to interrupt the UI from showing me the oldest events, if I swipe down BEFORE the UI loads all the events.

Google Home is a buggy mess and but a shadow of the Nest app. Oh well.

View Recommended Answer in original post

4 REPLIES 4

MplsCustomer
Bronze
Bronze

On the iPhone IOS 15.2 in the Google Home app, our Google Nest Battery Camera displays "Full History" with the newest events displayed first, with a Nest Aware Plus subscription (60 days of events; 10 days of 24/7 history).

On my Samsung S20, it *starts* at the most recent even, but within 2 seconds, it automatically reloads and moves to the very bottom (which shows events from 60 days), and I'm forced to scroll and scroll back up to the top, to see the recent events.

So, this looks like it's a bug in the Android version's UI.

Interestingly, I'm able to interrupt the UI from showing me the oldest events, if I swipe down BEFORE the UI loads all the events.

Google Home is a buggy mess and but a shadow of the Nest app. Oh well.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.