08-02-2024 10:07 AM
Cannot view videos on my Home app, it just shows a spin icon in the middle.
However if I log into home.google.com past videos show up and play just fine.
08-02-2024 10:17 AM
And this is for all previous videos no matter if it's the doorbell or home cameras I have.
08-02-2024 11:59 AM
This has happened before:
08-02-2024 12:00 PM
08-04-2024 04:33 PM
Hmmmm, I have heard of this problem a few times on this forum but I don't know what the solution is. You might try opening an official support tick so that you can speak with an actual Google Tech person. This is just a user from and Google does not read these. Here is the link to open a ticket... If you get this resolved please come back here and let us know what the problem was and how you fixed it.
https://support.google.com/googlenest/gethelp